1. Scope
This Privacy Policy explains how Velvetix DriveLab (“we”, “us”, “our”) processes personal information when you browse our site, enroll in courses, or contact support.
2. Information We Collect
- Account data: name, email address, and password hash if you create an account.
- Training records: enrollments, progress checkpoints, and completion timestamps.
- Transactional data: selected courses, pricing, and non-sensitive order metadata.
- Technical data: IP address, device type, browser version, and interaction events for functionality and analytics.
- Communications: messages you send via our forms or email.
- Cookie preferences and consent signals.
3. How We Use Information
- Provide and improve training services and site functionality.
- Process enrollments, maintain academic records, and provide support.
- Secure the site, prevent abuse, and diagnose outages.
- Comply with legal obligations and enforce terms.
We do not sell personal information. We may use de-identified or aggregated data to improve curricula and operations.
6. Security
We apply administrative, technical, and physical controls to protect information. No method is fully secure; users should also follow good security hygiene.
7. Retention
We retain data for as long as necessary to deliver training, meet legal obligations, resolve disputes, and enforce agreements. We anonymize or delete data when it is no longer needed.
8. Your Rights
Subject to local law, you may request access, correction, deletion, or a copy of your data. To exercise rights, contact us at [email protected].
9. Children’s Privacy
Our services are for adults. We do not knowingly collect data from children. If we learn we’ve collected such data, we will delete it.
10. Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. We will post updates with a new effective date.
11. Contact
Velvetix DriveLab, +1 (206) 555-0174, [email protected]